Shipping Policy

Thank you for visiting and shopping with www.drawlz.com.

Quick delivery of orders is paramount. We make sure we process, fulfill, and ship your item(s) within 1-4 business days.

DOMESTIC SHIPPING POLICY.

  • All orders (excluding outerwear apparel) are processed within 1-4 business days. (Please allow 5-7 days during the Holiday season)
  • Orders are not shipped or delivered on weekends or holidays. A few times, we experienced a high volume of orders; shipments may be delayed by a few days. Please allow additional days in transit for delivery.
  • If there is a significant delay in the shipment of your order, we will contact you via email.
  • Our standard domestic shipping rate will be calculated and displayed at checkout.
  • Our standard shipping carrier is USPS. Depending on your location, delivery might take between 3-5 business days. You also have the option to choose your preferred shipping carrier at checkout.
  • Please note that delivery delays beyond our control may occur. Therefore, you are to allow additional days for delivery.
  • Once your items are shipped, you will receive a “shipment confirmation email” containing your tracking number(s). The tracking number should be active within 24 hours of fulfillment.
  • If no one is present to sign for your package, it will be left at the address on your order.
  • Drawlz Brand Co will not be held responsible for packages once they are shipped and transferred to the third-party shipper you have selected. We are not responsible for missing or stolen packages. We provide package/shipping protection through our partner "Route" (details below). We highly advise you spend the minimal extra cost to insure your package and apply this service to protect you against unforeseen shipping issues. If you opt-out of Route+, Drawlz Brand Co. will not be responsible for shipping or delivery issues once your order has been shipped. 
  • Drawlz Brand Co.  is proud to partner with Route, the leader in package protection and
    tracking solutions. By selecting Route+ at checkout, your order will be protected from
    damage, loss*, or theft. In the unfortunate case that your order never comes or is broken
    Upon arrival, you can easily file a claim with Route and receive a replacement or be fully
    reimbursed. We are excited to offer this service to you, and we highly recommend that you use
    Route+ package protection at checkout.
    * Claims for packages marked "delivered" must be filed after five days and before 15 days from
    the date the package was marked "delivered." Claims for packages presumed to be lost
    (where the status is not "delivered") must be filed after 7 (20 for international) days and
    Within 30 days from the last checkpoint.
  • Drawlz Brand Co. is not responsible for customs and taxes applied to your order. All fees (tariffs, taxes, etc.) imposed during or after shipping are the customer’s responsibility.
  • All Apparel items (T-shirts, Hoodies, Hats, Beanies, crewnecks) are made to order by a 3rd party, shipped separately from Drawlz underwear, and take 7-15 days for delivery. All apparel purchases will be charged an additional shipping fee. Apparel shipping is only eligible for "standard" delivery. 

INTERNATIONAL SHIPPING

  • All International orders are processed and shipped within 1-4 business days.
  • Once orders are shipped out, deliveries are expected within 7-20 days, depending on your location.
  • Orders are not shipped or delivered on weekends or holidays. Sometimes we experience a high volume of orders on international shipments, and deliveries may be delayed by a few days. Please allow additional days in transit for delivery.
  • If there is a significant delay in the shipment of your order, we will contact you via email or telephone.
  • Our standard international shipping rate depends on providers' current shipping costs and, most times, will be calculated according to actual weight.
  • If no one is present to sign for your package, it will be left at your house.
  • Drawlz Brand Co will not be held responsible for packages once they are shipped.
  • Drawlz Brand Co will not be responsible for customs and taxes on your item(s). The customer's responsibility is to pay all fees (tariffs, taxes, etc.) imposed during or after shipping.
  • All Apparel items (T-shirts, Hoodies, Hats, Beanies, crewnecks) are made to order, shipped separately from Drawlz underwear, and take 7-15 days for delivery.  All apparel purchases will be charged an additional shipping fee. Apparel shipping is only eligible for "standard" delivery. 

NON-DELIVERABLES

If, for any reason, your item is returned to Drawlz Brand Co. as non-deliverable from the customer’s selected shipping carrier will be regarded as a returned item. Customers will automatically be issued store credit less the original shipping charge.